Dewhot was established in 2005 and has sold over 40 000 gas water heaters in the past 15 years. It is the quality and reliability of our products that set us apart. Our added value comes from our exceptional after-sales service. We have a dedicated team of technical engineers always available to attend to your queries. Our products are continuously enhanced by our engineers to meet the latest trends in energy efficiency and gas technology. With a growing demand for the use of gas you can now pair up your geyser with one of our other stylish gas appliances.
Dewhot geysers are rigorously tested and exceed all the required safety regulation requirements.
All Dewhot products are tested by an Accredited SABS Test House according to the SANS1539:2017 test standards and have the LPG SA Appliance verification permits.
Dewhot offers a comprehensive training course to all installers, plumbers and re-sellers. Training comprises of a one day course covering hands-on practical training and theoretical information.
We also offer shorter product specific webinars. This includes “live” Q&As with our engineers
Dewhot will dispatch all orders within 24hrs.
Our couriers deliver to:
KwaZulu-Natal (within 1 day)
Gauteng (within 1 day)
Cape Town (within 3 days)
Most outlying areas (5 days)
We only use quality components in our geysers and we keep the technology simple – that way our geysers are reliable, affordable and easily maintained.
All our gas water heaters come with a 1 year ex-factory warranty. All gas water heaters must be installed by a Registered Certified LPG installer for the warranty to be valid.
Our products and services are made easily accessible with our distribution/ repair centres in Johannesburg, Cape Town and Durban. Outside of these areas we have a large nationwide network of Dewhot trained technicians & resellers.
I would just like to pass on my thanks and appreciation to Kelly and Tim for their professional and enthusiastic assistance. Advise and technical assistance from Tim beyond the extra mile (even delivering).
Thanks and regards – Dick Whittington
I just received your parcel. Thank you very much for the excellent service!
Marcel is fantastic. Always helps when I am at a client’s house and need help fixing a geyser.
Because of your back up service, I only promote and install Dewhot geysers.
Your commitment to service levels…..seldom found these days. I appreciate it.
Just want to say thank you very much to you all for the assistance yesterday. It is not a norm nowadays to get such excellent service.
I will definitely spread the word that Dewhot is the company of choice for the gas appliances you offer.
– Much appreciated, Yolanda
The support guys responded immediately and were very helpful.
I am very impressed with the support they gave, they were on the phone with the installer (Luke from Kilted Gas) until the problem was fixed.
I would definitely recommend Dewhot based on my experience of the support provided when there was a problem.
(Just FYI. The problem was resolved when we fitted a new pressure switch to the pump)
Thanks for the support, and response.
Good service and reasonable prices. Brilliant product
– vegard kvam
Excellent service. Super product. Knowledgeable staff.
Thank you Marcel, you helped me understand how my gas water heater operates. Thereby empowering me to repair it. You guys also had all the necessary spares for my gas water heater
This is our future! We on gas for years. Its reliable and very affordable!
If you want to experience outstanding service and support, then shop no further. Dewhot is the best
Problem with my gas geyser….called Dewhot….within an hour Matt from Matt’s gas was at my house….sorted out my geyser 1 2 3 – what great service…Thank you!
Working beautifully! Very impressed with your after sales service-old unit packed and ready for return with sensor enclosed, THANK You Marcel!
I just had my plumbers install the Dewhot heater outside my scullery to provide instant hot water to the sink because the solar geyser is too far from the scullery. It works perfectly. Your simple video instruction on how to set the temperature was easy to follow and my wife could not be happier!! I ordered the heater online and it arrived 2 days later. Great service and no problems so far!
The geyser has been delivered. Looks like a nice compact unit. Can’t wait to have it installed and to start using it!
– Izak van Rooijen.
Firstly thank you so much for the wonderful service and the quick delivery of the previous order. Could you be so kind as to make a proforma invoice for me for another 16L geyser. Have a great day
– Alta Malan
What can be said except thank you? I have received the item on 23 April with no hassles after being a bit sceptic of ordering online. One hear many hair rising stories but you left me with awe in your professionalism. Thank you once again and I will certainly spread the word on this. A wonderful day to you.
– Willie Lombard
Wonderful. Thank you for the slick service. Has proved quicker going this route than via our gas suppliers down the road!
You wont believe, just after I sent the mail the geysers were delivered.. Thanks very much By the way this is my 4th geyser I’m buying from you. Works very well.
– Ina Boshoff
Hi Annatjie, Thanks for the excellent service you provided to us.
– Janus van Zyl
Two years ago we choose to install gas geyser into our new house. Herb took the time to explain and set our mind at ease as we were the only ones wanting to do this in a golf estate… lots of people frowned at our decision. Since day one we could not be happier. We are saving a heap of money every month not to mention that load shedding has no effect on our hot water supply… Thank you Dew Hot!!! – Tania Theron
Thank you so much for your speedy response and good service, it is quite a refreshing experience that most Durbanites seldom experience. Could you please send that through again but double the order. – Thomas