“We want all our participants to leave with the confidence to instantly diagnose and repair any possible technical problem. We believe that professional, well trained technicians are a necessity to set your business apart in an industry that demands service excellence”.

Hands-on: Advanced Technical Fault Solving Course in Johannesburg

Dewhot is hosting an advanced problem solving course at the Parktown North Distribution Centre. The in-depth 1-day course is a practical hands on journey through symptoms/ faults and solutions.
The training is facilitated by our technical expert Marcel, who thoroughly unpacks the fault tree process in a series of practical sessions. Included in this course is an essential pack of spares.

Course Dates
12 November 2021
13 November 2021

Course Cost

R1450 per person (includes tea, coffee, light meals, manual, custom spares pack)


235A Jan Smuts Avenue, parktown North, Johannesburg

Durban
In-Depth 1 Day Course

Dewhot is hosting a technical training course at our main warehouse in Durban. The in-depth 1-day course is designed to empower you to sell, install and repair our full range of Gas products (geysers and hobs).

The training is facilitated by our technical expert Marcel, who thoroughly unpacks the product’s functionality in a series of theoretical and practical sessions.

Course Dates
Dates to be confirmed

Course Cost
R350 per person (includes light meals and a full colour manual)


22 Brackenhill Park, 111 Brakenhill Road, Waterfall
trainer

About Marcel

Marcel has been Dewhot’s Technical Manager 7 years. He manages a dedicated technical team who provide exceptional after-sales service. He is responsible solving ALL the technical problems that arise with our product range. Marcel has extensive experience and works very closely with our manufacturers in the continuous enhancement of our products and development our gas water heating technology. Marcel holds a degree in Chemical Engineering and is a Registered Domestic LPG Installer.

What to expect on the day

7:30 – 8:00
On Arrival (Tea, coffee and Muffins)

8:00 – 8:45
The Basics of gas water heaters
Delta (incoming cold waters temperature) plus 25 degrees
Sizing of geysers (bucket test)
Gas pipe sizing including high pressure/low pressure regulators
Essential tools for Gas installers

8:45 – 10:30
Diaphragm Activated Geysers

Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A

10:30 – 11:00
Break (Tea, coffee, snacks)

10:30 – 12:00
Low pressure Eco-Flow Geysers

Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A

12:30 – 13:00
Break (Light lunch)

13:00 – 15:00
Constant Temperature Geysers
Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A

15:00 – 16:30
Room Sealed Fan Forced RS20/OD20
Features & Functionality
Limitations – Faults with solutions charts
Diagnosing Symptoms
Identifying the source, the solution and required part (spare)
Strip and repair : practical session
Types of applications
Onsite spares list
Q&A

16:30– 17:00
Accessories
Weather boxes
Flues, vidette cowls and exhaust boxes
Gas filters
Solar valves and antifreeze valves